ENHANCED TELECOM OPERATIONS MAP ETOM PDF

The enhanced Telecom Operations MapTM is an ongoing TM Forum initiative to deliver a. business process model or framework for use by service providers. Telecommunications management network. Enhanced Telecom Operations Map (eTOM) –. The business process framework. ITU-T Recommendation M Applying eTOM (enhanced Telecom Operations Map) Framework to Non- Telecommunications Service Companies – An.

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Contact us General Inquiries: It is a hierarchical catalog of the key business processes required to run a service-focused business. Easily access teleckm knowledge and guidance that has helped hundreds of companies reduce cost, risk and time-to-market. Give yourself a competitive edge by taking courses and exams to gain Knowledge and Career Certification. By using this site, you agree to the Terms of Use and Privacy Policy. ZTE Corporation — Mapping a scalable smart-city solution.

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Enhanced Telecom Operations Map

TM Forum Coaching compliments our training and certification program to help you make the link between the skills you learned in class and the proper application of the standards, enhqnced practices and tools in the specific context of your project. Expand your Frameworx foundation: User Registration Not sure if your company is a member?

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The graphic representation of a Business Process Framework eTOM model consists of rows and columns, the intersections of which denote specific business dtom. Standards Telecommunications systems IT service operatioms. This site uses cookies and other tracking technologies to assist with access to members only content, analyze your use of our products and services, assist with our promotional and marketing efforts. In this manner the Business Process Framework map covers the whole value chain.

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Enhaned Involved Join the Frameworx Community discussion. The Business Process Framework is an operating model framework for telecom service providers in the telecommunications industry.

It was also supposed to serve as a basis for discussing the scope of information management necessary for the execution of the processes. Online Training Courses now available at the click of a button. The development opetations the business process standardization for telecom service providers started with the founding of the TM Forum in Telecpm Media — How to gain agility, configurability and faster launch times.

The Business Process Framework eTOM is a standard maintained by the Emhanced Forum[1] an association for service providers and their suppliers in the telecommunications and entertainment industries.

The initial goal was to facilitate the creation of ‘interoperable network management products’. Coaching Services TM Forum Coaching compliments our training and certification program to help you make the link between the skills you learned in class and the proper application of the standards, best practices and tools in the specific context of your project.

The enhajced of TOM was the creation of an industry-owned framework of business processes, including the definition of a common enterprise-independent terminology for service management. Retrieved from ” https: In other projects Wikimedia Commons. Version 14 was published in May Conformance Certification Engage TM Forum to independently verify and certify how well your business processes and information models align with the industry standards found in Frameworx.

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Handbook of Network and System Telecm. These levels form a hierarchy, with each level encapsulating a group of processes at the next level of detail. Digital transformation opens new markets.

This page was last edited on 11 Decemberat There have been many versions of eTOM. From Wikipedia, the free encyclopedia. Reliance Communications — Agility enables self-service, satisfaction and savings. It is a comprehensive, industry-agreed, multi-layered view of the key business processes required to run an efficient, effective tflecom agile digital enterprise.

Engage TM Forum to independently verify and certify how well your business processes and information models align with the industry standards found in Frameworx.

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Background to eTOM

JanuaryDubai. NovemberKuala Lumpur, Malaysia.

Check here to find out. Views Read Edit View history. At the conceptual level, the framework has wnhanced major areas, reflecting major focuses within typical enterprises:. Digital Transformation Asia Business Process Framework eTOM processes fall into three major process areas, [3] as shown in the diagram:. The map also indicates the interaction between processes.